1stOncologyCare / BioSeeker Group knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We are being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:

- What information we collect
- How we use information we collect
- How we share information we collect
- How we store and secure information we collect
- How to access and control your information
- Other important privacy information

This Privacy Policy covers the information we collect about you when you use our products or otherwise interact with us (for example, via our support channels, purchase via our website or use our newsletter and information services). We offer a range of products and refer to all of these products, together with our other services and websites as "Services" in this policy.

This policy also explains your choices about how we use information about you. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Attn. Data Protection Officer
BioSeeker Group AB.
Slottsvägen 8
Solna 16969
Sweden
E-Mail: [email protected]

What Personal Information Does 1stOncologyCare / BioSeeker Group Gather?

Information You Give Us:

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests for sample material, communicating with you, processing orders and customer support.

Automatic Information:

1stOncologyCare / BioSeeker Group does not receive and store automatically information when you interact with us.

How we use information:

Below are the specific purposes for which we use the information we may have about you.

To provide the Services and personalize your experience: We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Services. For example, we use the name and email you provide in your account to identify you when you purchase from our website in order to dispatch the services to you. Our Services also include tailored features that personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others for example by allowing you to store "favourites" or saved analysis etc. We may use your email domain to infer your affiliation with a particular organization or industry to personalize the content, experience you receive on our websites or licenses you get for our Services.

To communicate with you about the Services: We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. We also send you communications as you onboard to a particular Service to help you become more proficient in using that Service. These communications are part of the Services and in most cases you cannot opt out of them. If an opt out is available, you will find that option within the communication itself or in your account settings.

To provide you with Newsletter Services: We use solely your email address to provide you with our Newsletter Services over email. An example of this is the 1stOncologyCare Weekly (highlights of the last 7 days of global cancer drug development) Newsletter. You can control whether you receive these communications as described below under "Opt-out of communications."

To market, promote and drive engagement with the Services: We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email and by displaying 1stOncologyCare / BioSeeker Group ads on other companies' websites and applications, as well as on platforms like Google. These communications are aimed at driving engagement and maximizing what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you. We also communicate with you about new product offers, promotions and contests. You can control whether you receive these communications as described below under "Opt-out of communications."

For Customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance and to repair and improve the Services.

For safety and security: We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.

To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.

With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

Legal bases for processing (for EEA users):

If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:

- We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;
- It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests;
- You give us consent to do so for a specific purpose; or
- We need to process your data to comply with a legal obligation, such as taxation law.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place, this may also mean no longer being able to use our Services.

How we share information:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How we store and secure information:

We use data hosting service providers in the United States. Personal data is stored encrypted and password protected on separate platforms than our websites are hosted on. We use technical measures to secure your data to the best of our ability and do not store any credit card details. Our payment services are fully PCI compliant.
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

How long we keep information for:

How long we keep information we collect depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information.

Account information: We retain your account information for as long as your account is active and up to twelve months thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.

Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for the period of time that you are still subscribed to one of these newsletters or marketing emails plus 12 months and then your information is anonymized.

How to access and control your information:

You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.

Your Choices:

You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. Below, we describe the tools and processes for making these requests. You may contact us at [email protected] to request assistance.

Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.

Access and update your information: Some of our Services give you the ability to access and update certain information about you from within the Service. If you wish to update your email address from one of our newsletter Services, you can either reply to the newsletter or contact us at [email protected].

Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don't have the appropriate rights to do so. For example, if you believe a Services account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes as detailed below in "Opt out of communications". When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved.

Opt out of communications: You may opt out of receiving promotional or newsletter communications from us by using the unsubscribe link within each email, or by contacting us as at [email protected] to have your contact information removed from our promotional email list or registration database. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services as laid out in this document, i.e renewal of subscriptions notifications, security updates etc.

Data portability: Data portability is the ability to obtain some of your information in a format you can move from one service provider to another (for instance, when you transfer your mobile phone number to another carrier). Depending on the context, this applies to some of your information, but not to all of your information. Should you request it, we will provide you with an electronic file of your basic account information.